How2 Spot A Weinie Coach/Consultant.

by Cathy Paper on February 27th, 2011

Really, I mean this. I can spot a consultant that isn't going to make you any better or help you create the results you want, but you may not know it. There's a fine line between encouraging someone to make changes, saying all the right things and wacking someone over the head to wake them up.

If you've ever seen a hockey game or watched kids argue you know that when people are under stress, tensions can flare. Most people that hire a coach want to do something better or different and a little stress comes with that territory.

If you are work with a coach or consultant that isn't making you think, causing new emotions or making you mad, you're not getting your money's worth.

While I worked at Best Buy I was once told, "Paper, you're not doing your job unless you're making someone mad." At first I thought, who me, I'm a nice person I don't coach to make people mad and then I realized he was so right. I always tell the truth about what needs to get done and I work to do it from a place that people are able to hear and believe in the actions they need to take to get better. If I'm not pushing them to get better, what are they paying me to do. Often, people are so used to everyone telling them what they want to hear that they get a little angry. Good. Assume your consultant cares, but let them know how their messages land and you'll make faster progress.

Play Your Game and Keep Taking Inspired Action.


Posted in Big Picture, Publishing    Tagged with BestBuy, CathyPaper, Consultant, BookMarketing


5 Comments

Jeff - February 27th, 2011 at 10:56 AM
It's in that discomfort or dis-ease that the growth and RESULTS occur. Sometimes, what gets people mad are the tough questions others don't ask them to answer. As a coach it's also important to understand the wiring of the brain - so that even in pain and anger, your client can hear you in way that creates comfort. And Paper you do that so well! Enticing people to go farther and achieve more! and still being able to keep things cool.
Cathy Paper - February 27th, 2011 at 2:33 PM
Jeff,
So glad you were reading this one. It's been so fun to keep learning new things with you and watch www.orangeslicetraining.com take off.
RockOn.
Flora Delaney - February 27th, 2011 at 11:09 AM
Right on. Good consultants cause a healthy tension that pushes organizations (meaning people) outside their comfort zones to get new results. That's why they are hired. To get the organization (meaning people) to do what they cannot do left to their own devices. It's the talented ones who do it well enough to achieve results and the untalented ones who either (1) agree with the client so much they think "why did I hire this person? They don't know any more than me" or (2) cause so much turmoil that they throw the company into an unproductive state that causes more conflict than necessary to make the appropriate changes. I have seen both in my time as a consultant - especially from people new to consulting who think being an external change agent is the same as getting a job with the client and being internal. NOT the same at all.
Cathy Paper - February 27th, 2011 at 2:38 PM
Flora,
Oh do you know the drill. I've always heard that a consultant often tells another how to read their watch. It's whether they rip off their arm to do it that makes them powerful. So glad to see your posts too on http://www.floradelaney.com/blog/
Lyuba - February 27th, 2011 at 4:16 PM
Cathy, I couldn't agree more! You are so right about this!

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